Scrapflow Terms of Service

1. Who we are

These Terms of Service (“Terms”) govern business use of the Scrapflow yard management web application operated by DS Technologie (“we”, “us”, “our”).

• Operator: DS Technologie
• Address: 27 Dinghy Road
• Notices & support: dsdigitalia@gmail.com · +27 068 624 1493

2. What Scrapflow is (and is not)

Scrapflow is a business record-keeping web application for scrap metal yards and recyclers. It records supplier intake, weighbridge tickets, purchases, sales, stock movements, price lists, optional add-on records, staff permissions and an audit trail.

Scrapflow is not a calibrated weighing instrument, an accounting firm, a bank or payment processor, or legal advice. Payment entries recorded against purchases and sales are manual yard records and are not proof of bank settlement. You remain solely responsible for your statutory compliance, including obligations under the Second-Hand Goods Act 6 of 2009, SAPS inspections, tax filings and POPIA.

3. Business accounts, security and access

Accounts are offered strictly to businesses and authorised representatives aged 18 or older. The person who registers a workspace is its initial owner and is responsible for all users invited to that workspace. Email verification and two-factor authentication (TOTP) are mandatory for workspace access. You must keep credentials and recovery codes confidential and notify us promptly if you suspect unauthorised access.

4. Seven-day free trial

New self-service workspaces start with a 7-day trial with no payment card required and no automatic charging. When the 7-day trial ends without an active paid subscription, workspace access transitions to read-only mode: you can still sign in, view and export your records, while new operational writes pause until a plan invoice is settled. Trial expiry never automatically deletes your records or charges a payment method.

5. Plans, add-ons, EFT invoicing and VAT

Self-service plans include one yard with R0 setup fee: Starter (R1 399,00 / month, up to 4 users) and Business (R2 750,00 / month, up to 11 users). Enterprise workspaces and custom scopes are agreed by written quotation.

Plans and optional add-ons are billed in South African rand (ZAR) by EFT invoice generated inside Settings → Billing. Paid subscriptions and add-ons activate as soon as payment is confirmed and marked paid against the issued invoice. Unless a valid VAT registration number is shown on an issued tax invoice, amounts are charged without VAT while VAT registration/treatment is unconfirmed. We will give at least 30 days’ written notice before any change to recurring list prices takes effect for an existing workspace.

6. Your data, POPIA roles and backups

You retain ownership of all business records entered into your workspace. For personal information of your suppliers, customers, drivers and staff stored in your yard records, your business is the responsible party under the Protection of Personal Information Act 4 of 2013 (“POPIA”) and we act as your operator on your instruction. You warrant that you have a lawful basis and any required consent (including before recording identity numbers, photos or WhatsApp consent) for all data you enter. Workspace owners can export a machine-readable archive of workspace records from Settings; you are responsible for keeping independent backups of critical statutory records.

7. Acceptable use

You may not use Scrapflow unlawfully, record transactions involving unlawfully acquired goods, attempt to access another organisation’s data, interfere with platform security or rate limits, or resell access without written permission. We may suspend access where reasonably necessary to address security risks, unlawful conduct or non-payment after notice.

8. Availability and limitation of liability

Scrapflow is provided on an “as is” and “as available” basis without a separate uptime guarantee unless agreed in writing. To the maximum extent permitted by South African law: (a) we are not liable for indirect, special or consequential loss, loss of profit, or loss arising from inaccurate weights, prices or declarations entered by users; and (b) our aggregate liability in any 12-month period is limited to the fees paid by your organisation to us for Scrapflow in that 12-month period (or R1,000 during a free trial). Nothing in these Terms excludes liability that cannot lawfully be excluded.

9. Cancellation, data export and governing law

Subscriptions run month-to-month unless an annual prepay or written agreement states otherwise. You may cancel any plan or add-on before the next billing period by notice from Settings or by emailing dsdigitalia@gmail.com; cancelled add-ons stop new creation while preserving existing historical records for viewing and export. These Terms are governed by the laws of the Republic of South Africa.